Dox Health Privacy Policy
Effective Date: September 4, 2023
1. Introduction
Welcome to Dox Health, Inc. ("Company"), a digital health company dedicated to improving your health and well-being. Our services are accessible using the Company websites that includes “https://qper.health” (the "Site"), the Company's mobile application called QPER Health App (the "App"), and hardware and software devices provided or sold by the Company ("Devices"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Site, the App, and Devices and any other contents, products, or services offered by the Company from time to time in connection with or through the Site, the App, or Devices ("collectively referred to as Services"). By using our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Information You Provide
Registration Information: When you create an account, we may collect personal information such as your name, email address, and contact details.
Health Information: To provide health-related services, we may collect data about your health, including medical history, symptoms, medications, and lifestyle information. You provide this information voluntarily to receive personalized recommendations and insights.
User Content: Any content you upload, share, or submit, including feedback, reviews, and comments.
Payment Information: If you make purchases through our Services, we collect payment information, including billing details and payment card information.
Communications: We may collect your communications with us, including emails, chats, and customer support inquiries.
2.2. Information We Automatically Collect
Device Information: We may collect information about the devices you use to access our Services, including device type, operating system, IP address, and mobile network information.
Usage Information: We collect data about how you interact with our Services, such as the pages you visit, features you use, and the frequency and duration of your interactions.
Cookies and Similar Technologies: We use cookies and similar technologies to collect data about your use of our Services. You can manage your cookie preferences through your browser settings.
2.3. Information from Third Parties
We may receive information from third-party sources, including business partners, affiliates, and service providers, in accordance with their privacy policies and applicable laws.
3. How We Use Your Information
We use your personal information for various purposes, including but not limited to:
Providing Services: To deliver and personalize our Services, including health recommendations, insights, and content tailored to your needs.
Communication: To respond to your inquiries, send transactional messages, and provide important updates related to your use of our Services.
Research and Analytics: To conduct research, analyze user behavior, and improve our Services. Data is anonymized and aggregated whenever possible.
Billing and Payments: To process payments for services or products you purchase through our Services.
Marketing and Promotions: To send you marketing communications, offers, and promotions based on your preferences, where applicable.
4. Data Sharing and Disclosure
4.1. Authorized Third Parties
We may share your personal information with authorized third parties, including:
Service Providers: To assist with the operation of our Services, such as hosting, data analytics, customer support, and payment processing.
Business Partners: To provide joint services or promotions with trusted partners, always with your consent.
Legal Compliance: To comply with legal obligations, court orders, or law enforcement requests.
4.2. Your Consent
We will obtain your consent before sharing your personal information with third parties for purposes not described in this Privacy Policy.
4.3. De-identified and Aggregated Data
We may de-identify and aggregate your data to create statistical and analytical reports, which may be shared with third parties for research and business purposes. This data will not personally identify you.
4.4. Legal Requirements
We may disclose your information if required to do so by law or if we believe that such action is necessary to:
Comply with legal obligations.
Protect our rights, privacy, safety, or property.
Investigate and defend against legal claims.
Prevent fraud or other illegal activities.
5. Your Choices and Rights
5.1. Access and Correction
You have the right to access, update, or correct your personal information. You can do so through your account settings or by contacting our customer support.
5.2. Communications Preferences
You can manage your communication preferences, including marketing communications, by adjusting your settings in your account or following the unsubscribe instructions provided in our emails.
5.3. Data Retention
We retain your personal information for as long as necessary to provide our Services and as required by applicable laws. You may request the deletion of your account and associated data.
5.4. Opt-Out
You may choose to opt out of certain data collection or processing, including cookies and similar technologies. However, this may affect your ability to use some features of our Services.
5.5. Rights Under Applicable Privacy Laws
Depending on your location and applicable privacy laws, you may have additional rights regarding your personal information, such as the right to erasure or data portability. Please contact us for more information.
6. Security Measures
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its security.
7. Children's and Minor’s Privacy
Our Services are not intended for children and minors under the age of 18. We do not knowingly collect personal information from them. If you believe that we have inadvertently collected information from them, please contact us, and we will take steps to delete the information.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes via email or through our Services.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us at privacy-policy@qper.health.
10. Acceptance of Privacy Policy
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
Last updated: September 04, 2023
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